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What is Canon Professional Services (CPS)?

CPS is the currently free service designed to provide Canon professional users with information and support. Canon Professional Network (CPN) is the website and communication system for Canon professionals in Europe.

Applying for CPS Photo/Video membership

CPS Photo

By joining the CPS membership program you become part of an exclusive network of professional photographers, all working with Canon equipment and across many different disciplines – from sport to fashion from wildlife to weddings.

Once you get your CPS membership card and number, this will identify you and your registered equipment to your local Canon Professional Representative.

They will keep you informed of local events and seminars and can offer help and guidance should you require it.

At major events such as, Olympic Games – Formula 1 – Fashion Week – UEFA Euro 2008 to name but a few, where the Canon CPS Support Team are in place, all you have to do is show your card and your registered details will be on our system ready for us to give you the professional support that you deserve.

CPS is designed for professional users and as such there are some entry qualifications.
The current stipulation is that members should own at least two professional Canon AF bodies and three Canon L-series lenses.

So, if you can meet these criteria of membership and want to become part of the network of Canon Professionals just follow the link below and complete the forms presented to you.

We look forward to welcoming you to the network.

There are general membership guidelines and each Canon Sales Company reserves the absolute and final right to accept or disqualify CPS members.





Follow this link for CPS Photo/Video membership.

CPS Video

With our ever growing portfolio of professional video products, we are pleased to be able to offer a CPS Video membership program. See below for requirements.

Requirements
  • Ownership of at least one XH G1, XL H1S, XL H1A or XL H1 purchased at an authorized Canon dealer in Europe.
Benefits
  • Priority repair service: product will be returned to the member within 6 days upon receive by repair center;
  • Loan equipment will be available when repair is taking longer than 6 days
  • Email support: Members can email a Pro Rep directly for non-repair related questions about the camera.
  • Phone support: Members can talk to a Pro Rep directly for non-repair related questions about the camera.
Notes:
  • Priority service in warranty: The member is responsible and has to pay for the shipment to the repair center. Canon is responsible and will pay for the shipment back to the customer.
  • Priority service out of warranty: The member is responsible and has to pay for the shipment to the repair center. Canon is responsible for the shipment back to the customer. The customer will be charged for the shipping back; costs will be added to the repair invoice.
  • Loan Equipment: Canon will be responsible and pay for the shipment to the customer and shipment from the customer back the repair center. The loan equipment will be collected from the member when he receives his repaired product.