Select your local CPS territory/language
Welcome to Canon Professional Services (CPS). The European CPS programme is a completely free service that offers Canon professional photo and video users exclusive access to a range of benefits. These include access to CPS support at major events; a priority repair service; and local CPS support in selected European countries. Free back-up equipment loans during repair periods are also available, depending on the level of your CPS membership. Information about CPS is now available in 12 languages — to find out more please select your CPS territory/language from the drop down menu above.
The service operates on a three-tier basis to provide a programme that’s accessible, responsive and tailor-made to the needs of professional photographers. The appropriate level of CPS membership will be automatically assigned to you depending on the number of qualifying bodies and lenses that you registered with CPS; to assess what membership you are eligible for please see the table below.
CPS Membership Qualifying bodies* Qualifying lenses* Platinum 3 4 Gold 2 3 Silver 2 3 Video 1
*Please note: Each camera body and lens is capped to qualify for a certain level of CPS membership. For example, the EOS 60D is capped at Silver membership whereas the EOS-1D Mark IV qualifies at Platinum level. Whilst you may own some equipment that qualifies for Platinum level membership the level of all of the qualifying product you register determines your membership level. To help to illustrate this see the case studies below:
CPS Case Study One: Equipment owned & Membership level Bodies Qualifying Lenses Qualifying 1x EOS 60D Silver 1x Canon EF24-105mm f/4L IS USM Platinum 1x EOS 7D Silver 1x EF-S17-55/2.8 IS USM Platinum 1x EF-S10-22mm f/3.5-4.5 USM Silver Conclusion 2x bodies, 3x lenses. Lowest qualifying product = Silver CPS Membership: Silver
CPS Case Study Two: Equipment owned & Membership level Bodies Qualifying Lenses Qualifying 1x EOS 5D Gold 1x EF24-70mm f/2.8L USM Platinum 1x EOS 5D Mark II Platinum 1x EF70-200mm f/2.8L IS II USM Platinum 1x EF50mm f/1.4 Unclassified 1x 100mm f/2.8L IS USM Platinum Conclusion 2x bodies, 3x lenses. Lowest qualifying product = Gold CPS Membership: Gold
CPS Case Study Three: Equipment owned & Membership level Bodies Qualifying Lenses Qualifying 2x EOS-1D Mark IV Platinum EF300mm f/2.8L IS USM Platinum 1x EOS 5D Mark II Platinum EF400mm f/2.8L IS II USM Platinum EF70-200mm f/2.8L IS II USM Platinum EF24-70mm f/2.8L USM Platinum Conclusion 3x bodies, 4x lenses. Lowest qualifying product = Platinum CPS Membership: Platinum
For CPS Video membership videographers must own one qualifying Canon professional camcorder. For a full list of qualifying CPS Photo and CPS Video products please visit the link ‘view qualifying products’ here.
The countries that currently offer the European CPS programme are: Austria, Belgium, Czech Republic (Silver membership only) Denmark, Finland, France, Germany, Hungary (Silver membership only), Ireland, Italy, Luxembourg, Netherlands, Norway, Poland (Silver membership only), Portugal, Russia, South Africa, Spain, Sweden, Switzerland, the United Arab Emirates (Silver membership only) and the UK.
Professional photographers and videographers can also register for CPS membership in the following 27 countries: Algeria, Azerbaijan, Bahrain, Belarus, Bulgaria, Croatia, Cyprus, Egypt, Estonia, Georgia, Greece, Israel, Jordan, Kazakhstan, Latvia, Lebanon, Lithuania, Malta, Oman, Qatar, Romania, Saudi Arabia, Serbia, Slovakia, Slovenia, Turkey and the Ukraine. Although CPS repairs and loans are not available in these 27 countries all registered CPS members from these countries can take advantage of CPS repair and loan benefits when they travel to the 22 countries (named in the paragraph above) that do offer these services.
New services for CPS membersNew
The support that CPS offers has become even stronger, with the introduction of our new CPS Member Pro Services.
This range of fixed-price services is designed to keep your equipment in peak working condition, and to offer speedy help when you need it most.
At the launch stage of the programme, they’re available to CPS members in France, Germany, Italy, Sweden and the UK, or to members who have access to the Canon Regional Competence Centre in these territories.
To find out more about what CPS can now do for you as a CPS member in the UK,