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CPS reminder: stay qualified for membership!

CPS reminder: stay qualified for membership!

January 2017

Canon Professional Services (CPS) is the invisible link between you and your equipment, offering a range of services to ensure you are covered for the unexpected. From back-up loans to express repair, it is an invaluable service that gives professionals additional security and peace of mind. Are you qualified? It’s time to update your gear lists and look forward to another busy year!

All CPS memberships under Canon Europe Ltd renew automatically but there have been some recent equipment changes that could affect your level of membership. As a product reaches the end of its serviceable lifetime, Canon Europe can no longer guarantee that repairs will be possible due to the supply of spare parts. Therefore older products are regularly removed from the CPS list of serviceable and qualifying products.

Recently the following products have reached the end of their service period and will no longer be eligible for CPS membership:

  • EOS 50D
  • EF70-200mm f/2.8L IS USM
  • EF400mm f/2.8L IS USM
  • Extender EF1.4x II
  • Extender EF2x II
  • Battery Grip BG-E2

If you have these products they will remain in your profile, however they will no longer contribute to your membership level when it is calculated at the next renewal date.

Canon Professional Services: find out more

If you are not yet a member of CPS, it’s high time you considered it because the benefits are considerable. Membership operates on a three-tier basis – Platinum, Gold and Silver – with the level of membership depending on the qualifying cameras and lenses owned. Canon’s European CPS programme offers Canon professional photo and video users exclusive access to a range of benefits including a priority repair service, improved service turnaround times, support at major events, and free back-up equipment loans during repair periods (depending on your level of CPS membership), plus a range of exclusive Professional Services and offers.

To join you need to own at least two qualifying camera bodies and three qualifying lenses. To join the CPS Video programme you must own at least one of the qualifying professional camcorders or Cinema EOS cameras. For a full list of qualifying products for CPS membership – cameras, lenses, accessories, video cameras (including Cinema EOS Digital Cinema Cameras) and video lenses – please click here to find out more.

The countries that currently offer the European CPS programme are: Austria, Belgium, Croatia (Silver membership only), Czech Republic, Denmark, Estonia (Silver membership only), Finland, France, Germany, Hungary, Ireland, Italy, Kazakhstan (Silver membership only), Latvia (Silver membership only), Lithuania (Silver membership only), Luxembourg, Netherlands, Norway, Poland, Portugal, Romania (Silver membership only), Russia, Slovenia (Silver membership only), South Africa, Spain, Sweden, Switzerland, Turkey (Silver membership only), the United Arab Emirates (Silver membership only), UK and the Ukraine (Silver membership only). Professional photographers and videographers can also register for CPS membership in the following 22 countries: Algeria, Armenia, Azerbaijan, Bahrain, Belarus, Bulgaria, Cyprus, Egypt, Georgia, Greece, Iceland, Israel, Jordan, Lebanon, Macedonia, Malta, Oman, Qatar, Saudi Arabia, Serbia, Slovakia and Uzbekistan. Although CPS repairs and loans are not available in these 22 countries all registered CPS members from these countries can take advantage of CPS repair and loan benefits when they travel to the 31 countries (named in the paragraph above) that do offer these services.

Join up now!